Supervision and Leadership
Learn the critical skills necessary to meet the ever-increasing challenges of being an effective supervisor in today’s workplace. This five-part series will teach new and experienced supervisors the skills needed to properly motivate and direct their teams to meet company goals, objectives and law compliance. Emphasis is on mastering management techniques essential to the success of both the supervisor and the company. Each course consists of two full days of training or 16 hours of instruction. Courses Offered: I, II, III, IV and V.
To be successful in a role, new leaders have to know what their responsibilities are both to the organization and to the people they lead. Our five-part series addresses the challenges of this position in a highly interactive, relaxed atmosphere. Courses Offered: I, II, III, IV and V.
A critical component in maintaining a safe and compliant workplace is making sure that supervisors understand how they fit into the program, what the regulations call for and mean, what to watch for, and how to effectively train and communicate safety measures that are put in place. This series will help businesses reach new heights in safety results and culture improvements. Courses Offered: I, II and III.
Research shows that many women self-select out of leadership positions because they don’t feel they have the qualifications or skills to succeed. This course is specifically designed to address the skills and knowledge that professional women need to enter these key positions. Session includes a lunchtime roundtable with fellow participants to apply networking skills and discuss questions relating to leadership.
Don’t miss this highly engaging half-day program that focuses on the importance of building a workplace environment where people feel respected, considered and relevant both inside and outside the organization. Whether communication takes place in person, by phone or email, participants will learn how civil behavior can create a strong foundation of engagement where effectiveness and productivity soar!
Whether you’re an Access novice or a bit familiar with this powerful database tool, our courses are for you. We’ll not only scratch the surface of its powerful features, but reveal the real magic of Access that you thought was reserved for the experts – providing you with dozens of techniques and shortcuts you can apply the next day! Levels Offered: I, II (two-day course), and III
Learning this fundamental spreadsheet and analysis program has never been easier! In our one-day Excel courses, we’ll show you the nuts and bolts of using spreadsheets, as well as the advanced formatting functions and tips and tricks only seasoned users know. Levels Offered: I, II, and III
Getting started with OneNote - the greatest program that most people don't know about! Microsoft OneNote will help you organize the flood of information from a variety of sources.
Go beyond basic presentations in PowerPoint. In this half-day class we will show you how to create presentations that will wow your audience with tips and tricks to make the job a breeze by using such tools as the Format Painter, inserting tables, creating animations and so much more!
Speed up your work big time! Almost everyone has used Microsoft Word and this half-day class provides an overview of the basics, along with some tips and tricks for speeding up your work such as working with fonts, applying Quickstyles, setting tabs and much more!
If you create documents of more than a few pages, this half-day Microsoft Word class features advanced tools to make the process easier. By using the proper tools, quick changes are a snap. And no more redoing the page numbers every time you add a page or two of content! Word will do it for you.
Food Safety Certification
Our One-Day Food Safety Certification is a convenient, yet comprehensive solution to maintaining a safe and sanitary food operation - protecting the health of your customers and employees - while reducing the risk of lawsuits and lowering insurance premiums. This one-day program delivers consistent training methods to ensure the same food safety principles are delivered each and every time. One time fee includes textbook, training course, exam and certificate. Photo ID is required.
Marketing and Communications
Most unhappy customers don’t complain; they leave silently and tell others about their bad experience. This half-day program emphasizes the importance of providing quality customer service and shows you how to create raving fans!
In this half-day class learn the following skills: how to build and create content for e-newsletters, audience considerations, rules/regulations to be aware of, best practices, consideration for design with mobile, and integration with your website.
Do you need help in figuring out what to put on your website? In this half-day program, learn the importance of planning for website content, integration with SEO, why a blog can boost your traffic and how social media can help sell your content.
Learn about SEO, advanced social media tools and online advertising tactics, including Google AdWords in this half-day program. You also will learn how to review your current online assets, develop goals for a digital marketing strategy, perform competitive analysis, create an initial digital marketing plan and learn how to measure success with Google Analytics.
Do you still feel like you haven’t got a grip on how to make social media work for your business? This half-day program will show you the steps to social media success!
This half-day course will assist businesses and nonprofits in developing a marketing plan either for their entire operation or a specific event. Participants will receive a marketing plan template, free resources to utilize to develop the plan (research tools for example) and guidance in making their strategies more effective and efficient.
The concepts discussed during this four-hour workshop are applicable throughout all levels of management, anywhere from the seasoned executive to the person who went from machine operator to third-shift supervisor. Whether you are leading a team of three or 3,000, effective communication is critical to attaining positive results, creating an environment where everyone knows what’s expected of them and knowing how to achieve the desired outcome.
This half-day course is intended to give participants a crash course in public relations. The course will provide a template of a PR strategy and will teach participants how to utilize typical PR tactics such as event plans, media pitches and press releases. Participants also will learn how to evaluate their current strategies or how to plan evaluation strategies for the future.
Improve your presentation skills! Learn how to deliver your message to a group; dressing for your audience; making sure your body language is appropriate; tips on presenting to a disengaged audience; using your voice to make your message more interesting; focusing on your audience’s needs, including connecting with them; and, tips to help with presentation nerves.
Make your writing stand out! Whether it’s for emails, reports, or recommendations, this half-day course will teach you how to make your message 10 times more powerful and avoid the seven deadly sins of grammar. By understanding the essentials of a well-written letter, employees and managers will save time and have the necessary tools to tackle any business-writing task.
Communication is one of the top valued skills by employers and one of the most frequently sited reasons for employee conflict. This full day class touches on the hot topics surrounding workplace communication.
Personal and Professional Growth
In this half-day class, we’ll show you how to make your team’s successes more consistent. Acquire and develop tools to design, manage and replicate sustained high-performance teams.
This full day course will include the planning and management of a coaching program including assessing needs, developing an action plan, implementing the plan and following up to measure and track progress. Attendees will receive 6.5 HRCI and SHRM credits.
What are difficult conversations and why do they go poorly? In this half-day program, learn how to understand triggers, prepare and frame the conversation and take responsibility for what you say.
Do you feel like you're spending too much time on the wrong things? In this half-day class, we will explore how you can gain power over five areas of your normal work day that lead to maximum efficiency and effectiveness.
Are you responsible for leading change at your organization? Learn how to prepare and access the design of change; implement change and determine the impact in this half-day course.
This half-day program reveals the most productive motivation concepts in real-life situations and explains the various motivational forces and their effects on people.
This half-day class explores the primary elements of persuasion and influence from relationship building and non-verbal cues to attitude change and action. You will learn practical skills to move people from good intentions (“I will”) to behavior (“I did”) through planning, prompts and power.
Make the most of your multigenerational work force by understanding employees’ unique strengths and how to nurture them. Our expert trainers will help you:
Distinguish the influencers of different generations - Baby Boomers, Generation X, Generation Y and Millennials;
- Identify each generation’s core values, recruiting tips, motivators and retention tools;
- Offer motivation tips to engage each generation; and,
- Lead a group discussion on ideas to help make everyone work together.
Fiscal and Management
Today, more than ever before, managers are required to understand and speak the language of finance and accounting in order to achieve their goals, objectives and bottom-line results. Mastering the fundamentals of financial management is critical for those with a stake in their company and their own professional future. This powerful program clarifies the fundamental financial strategies every manager needs to know, utilizing case studies, role-playing exercises, small- and large-group discussions, and one-on-one consultations.
Taking our Finance for the Nonfinancial Manager one step further, this strategic program clarifies the advanced financial strategies every manager needs to know, utilizing exercises, case studies and group discussions.
This half-day program provides a general overview of the basic statistical tools used to test and develop meaningful conclusion from data with emphasis on application, practical problem-solving and data analyses. All statistical computations will be performed using statistical software or Microsoft Excel.
Through instruction in the interpretation of the latest standard, participants will be able to interpret geometric tolerances from engineering drawings, translate design requirements and describe the techniques for measuring geometric tolerances.
Planning and Productivity
Get acquainted with basic blueprint reading that will enhance communication among designers, shop and technical personnel. This course is excellent for beginners!
Participants will learn the fundamentals of how to use statistical control charts to improve and control processes and are strongly encouraged to bring questions and examples from their work.
An overview of the approach and statistical methods used to determine if work processes are consistently able to meet specifications or requirements.
Lean is a powerful instrument for improving operations. It enables organizations to service customers in the fastest, most productive manner possible by eliminating non-value added activities. These non-value added activities are known as the Seven Wastes: extra motion, overproduction, unnecessary movement, waiting, inventory, rework and transport. Lean utilizes a methodical set of tools – visual management techniques, pull systems, balanced work, cellular production, work teams and standardization – in order to fight them. From insurance and health care to production and distribution, a diverse group of industries have benefited from these processes, and the results are proven.
Participants will learn to determine how much variation in their process data is due to the measurement system, and whether the measurement system is capable of assessing process performance.
Participants will learn a step-by-step approach for identifying possible risk and failure in a business or manufacturing process.
Put thousands of dollars back into your business with SIX SIGMA – GREEN BELT Certification and Implementation. If you want your employees to use Six Sigma – Green Belt tools and techniques to solve problems, this workshop is the answer! It makes Six Sigma easy to learn and implement for managers, executives, front-line and technical employees alike.
This introductory session will enable participants to plan and set up basic full and fractional factorial design. Additional emphasis will be on the analysis of experimental results.
Taught by the Association’s own HR professionals, our HR Essential Certification Series teaches the fundamental responsibilities and skills every HR professional requires. Each course is four hours and includes ample time for Q&A. Certifications are awarded to participants who complete all six courses for each level within a 12-month period. Qualifies for HRCI and SHRM credits.
Advance your HR knowledge and expertise to the next level. Participants will greatly benefit from a more concentrated legal focus on key workplace issues that today’s employers require. Certifications are awarded to participants who complete all six courses for each level within a 12-month period. Qualifies for HRCI and SHRM credits.
An essential training program for employees who are responsible for recruiting and managing staff. Participants will gain not only a clear understanding of legal guidelines, but also learn the essential tools and techniques that serve as the foundation of developing and maintaining a highly productive workforce.
In partnership with David Siler, SPHR, GPHR, managing partner of Distinctive HR, Inc., and our sister association, Capital Associated Industries in North Carolina, the Manufacturer & Business Association is pleased to introduce one of the most successful PHR and SPHR study groups. The success rate of this course is extremely impressive – 90 percent vs. a 50 percent national pass rate. If you’ve been looking to enhance your career and expand your knowledge of HR, now is the time to get certified.
View 2019 PHR/SPHR and aPHR Online Study Course Schedule and Pricing
2019 PHR/SPHR Schedule and Pricing
• Tuesday evenings 6 - 9 p.m. on January 22nd – April 9th, 2019
• Sunday evenings 6 - 9 p.m. on February 24th – May 19th, 2019
• Tuesday evenings 6 - 9 p.m. on September 3rd – November 19th, 2019
All times are Eastern Standard Time; Classes run for 11 weeks plus a bonus “Cram for the Exam” session is included.
2019 aPHR Schedule and Pricing
• February 28 – March 1, 2019 from 9:00 a.m.- 4:00 p.m.
• June 20 – June 21, 2019 from 9:00 a.m.- 4:00 p.m.
• October 24 – October 25, 2019 from 9:00 a.m.- 4:00 p.m.
All times are Eastern Standard Time;
Special Introductory Price: $599
Learn ways to keep your workplace safe for yourself, your employees and your customers in this half-day program. The class covers how to prepare, respond and recover from incidents meant to cause harm using firearms, bombs and vehicles. Included in the class is the "Stop the Bleed" program that could potentially save a life.
This program is presented in an easy to understand format and is filled with interactive, hands-on activities. A certificate documenting compliance with the DOT Hazardous Material training requirement is presented upon completion. This course also will fulfill your tri-annual DOT Hazmat refresher requirement.
Attend this half-day course to fulfill the basic classroom training requirements of the revised standard. Participants will learn the tools and skills necessary to conduct the required hands-on operator training when they return to the workplace. They will learn the OSHA (Occupational Safety & Health Administration) requirements and any recent OSHA updates to make sure your program is compliant and up to date.
REQUIRED: Food safety certification and food handler training is a critical step to maintain a safe and sanitary food operation. It protects the health of your customers and employees and reduces the risk of lawsuits and high insurance premiums. To provide this valuable training, we offer this ONE DAY certification program, developed by MBA Training Specialist Lisa DeFilippo. As a former health department inspector and consultant, she has over 20 years experience in the food safety business as well as a degree in the microbiology of food borne illness. Classes are conducted throughout Pennsylvania, New York and Ohio. We offer public classes or onsite.
Did you know that anyone operating a powered fork lift truck is required to be certified? Did you also know that a properly trained lift truck operator can help: Reduce lift truck downtime, limit lost-time injuries; improve driver efficiency; minimize product damage and accidents; and improve your company’s bottom line? Our one-daycourse will provide the necessary hands-on training to ensure safe forklift operation, as well to comply with OSHA regulations.
The OSHA General Industry Outreach Training Program is a voluntary training program designed to help individuals comply with federal OSHA requirements. The purpose is to increase workplace safety awareness and compliance, and reduce a company’s risk of fines and penalties resulting from OSHA violations. Participants who successfully complete the course will receive a course completion card directly from OSHA.
As a generator of hazardous waste, your company is subject to generator requirements that cover reporting, training and emergency preparedness. One of these provisions requires annual “facility personnel” training. Our RCRA program covers all required training areas for emergency procedures, emergency equipment and emergency systems
Participants will leave this four-hour seminar with an increased level of knowledge about the Environmental Protection Agency (EPA) and Department of Environmental Protection (DEP) and their various requirements, as well as resources to develop and implement an effective environmental program with limited time and money.
Participants will leave this four-hour seminar with an increased level of knowledge about the Occupational Safety and Health Administration (OSHA) and its requirements, as well as resources to develop and implement an effective safety and health program with limited time and money.
Can’t find what you are looking for? Contact us today at 814/833-3200 or 800/815-2660 to learn more.
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